Issues with Passthrough's demo docusign account

Incident Report for Passthrough

Resolved

This incident has been resolved.
Posted Feb 07, 2025 - 23:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2025 - 21:20 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 07, 2025 - 21:17 UTC

Update

We are continuing to investigate this issue.
Posted Feb 07, 2025 - 19:56 UTC

Investigating

Passthrough's demo docusign account is not accepting requests to create new envelopes. We are currently investigating the issue.
Posted Feb 07, 2025 - 19:52 UTC
This incident affected: sandbox.passthrough.com.